Frequently Asked Questions
Everything you need to know about our exquisite jewellery collections.
What materials are used in Pashupati Art Jewellery?
We use high-quality base metals such as brass and copper, finished with premium gold, silver, or rhodium plating. Our pieces are often embellished with semi-precious stones, high-grade cubic zirconia, and synthetic pearls to ensure a luxury finish.
How should I care for my fashion jewellery?
To maintain its shine, keep your jewellery away from water, perfumes, and hairsprays. Store each piece separately in a zip-lock bag or a soft pouch to prevent oxidation and scratches.
What are the shipping timelines?
We typically process orders within 1-2 business days. Domestic shipping usually takes 4-7 business days, while international shipping can take 10-15 business days depending on the destination.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes within India. You can check the availability of COD at the checkout page after entering your shipping address.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging if they are received in a damaged condition. Please contact our support team with an unboxing video to initiate the process.
Are your products hypoallergenic?
Our jewellery is nickel and lead-free, making it safe for most sensitive skin types. However, if you have highly sensitive skin, we recommend trying a small piece before wearing it for extended periods.